Fax.Plus Review (2026): Alohi's Online Fax for Small Business and Teams
Fax.Plus review for 2026: what the Free, Basic, Premium, Business and Enterprise plans cost, pages and overage per tier, team members and fax numbers, per-page economics, and where the HIPAA BAA sits.
Quick answer: Fax.Plus, made by Alohi, publishes five tiers: a Free plan with 10 pages in total, Basic at $6.99 per month on annual billing ($83.99 per year, or $8.99 month to month) for 200 pages, Premium at $13.99 ($167.99 per year, or $17.99 monthly) for 500 pages, Business at $27.99 ($335.99 per year, or $34.99 monthly) for 1,000 pages and five members, and Enterprise from $79.99 ($959.99 per year, or $99.99 monthly) for 4,000 pages with unlimited members (listed on Fax.Plus' pricing page, 2026-09-12). Overage falls from $0.10 to $0.03 per page as you move up, extra fax numbers are $4.99 per month, and a HIPAA business associate agreement is available on Enterprise only. It suits solo users and small teams that want a modern app; healthcare users need to budget for Enterprise.
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What Fax.Plus is
Fax.Plus is the online fax product from Alohi, the company that also makes the Sign.Plus e-signature service; the pricing page notes that paid Fax.Plus plans include 30 days of Sign.Plus free. You send and receive through a web app, mobile apps and email, and the top tier adds API access, single sign-on and data-residency options. This review is based on Fax.Plus' published pricing and plan pages as of 2026-09-12, not hands-on testing.
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Pricing (listed on Fax.Plus' pricing page, 2026-09-12)
| Plan | Per month, annual billing | Per year | Monthly billing | Pages | Overage | Members | Fax numbers | Max pages per fax |
|---|---|---|---|---|---|---|---|---|
| Free | $0 | — | $0 | 10 in total | $0.20 | 1 | None (send only) | 30 |
| Basic | $6.99 | $83.99 | $8.99 | 200 per month | $0.10 | 1 | 1 | 60 |
| Premium | $13.99 | $167.99 | $17.99 | 500 per month | $0.07 | 1 | 1 | 90 |
| Business | $27.99 | $335.99 | $34.99 | 1,000 per month | $0.05 | 5 | 2 included | 200 |
| Enterprise | From $79.99 | From $959.99 | From $99.99 | 4,000 per month | $0.03 | Unlimited | 2 included | 250 |
The page's footnote states that the Business and Enterprise plans include two dedicated fax numbers and that additional numbers are $4.99 per month each. Monthly billing runs roughly 25–29% above the annual rate, so compare like with like when you put Fax.Plus next to a competitor's month-to-month price.
Per-page economics
Divide the plan price by the included pages and the tiers line up like this: Basic works out to about 3.5 cents per included page, Premium and Business to about 2.8 cents, and Enterprise to about 2 cents. Overage is where the cheap plans get expensive. At $0.10 per extra page on Basic, 70 overage pages cost the same as the $7 step up to Premium, so anyone regularly sending more than about 270 pages a month should be on Premium. The same arithmetic between Premium and Business puts the break-even at around 700 pages.
Teams and numbers
Basic and Premium are single-member plans with one fax number each, which makes them personal or solo-practice products. Business is the first team tier: five members, two dedicated numbers included, more numbers at $4.99 each, and a 200-page limit per fax that suits contracts and closing packages. Enterprise removes the member cap and adds SSO, API access and data-residency choices, which is what an IT department will ask for before rolling fax out across departments.
HIPAA and the BAA
Fax.Plus states that HIPAA compliance with a business associate agreement is available on the Enterprise plan only. For a hospital or multi-site practice that is a reasonable place for it to sit. For a solo therapist or a small dental office it means the HIPAA entry point is $79.99 per month — several times the price of the Basic and Premium plans they would otherwise choose — so compare that against providers that quote a dedicated HIPAA plan before deciding.
Strengths and weaknesses
Strengths: a genuinely free tier for occasional sending; clearly published members, numbers and page limits on every plan; a modern web and mobile experience backed by the same company's e-signature product; API, SSO and data residency on Enterprise.
Weaknesses: the BAA is Enterprise-only; Free and the two lowest paid tiers are single-member; overage on Basic is steep at $0.10 per page; the per-fax page caps (30, 60, 90 pages on the lower tiers) can block a long document until you upgrade.
Who should pick what
- Pick Free if you fax a handful of pages a year and only need to send. Ten pages in total, at $0.20 per page beyond that, is enough for the occasional form.
- Pick Basic or Premium if you are a solo user who needs an inbound number: Fax.Plus Basic for up to about 200 pages a month, Premium once you pass roughly 270.
- Pick Business if up to five people share the account and you want two numbers included; Fax.Plus Business is the team entry point at $27.99 per month on annual billing.
- Pick Enterprise if you need the BAA, unlimited members, SSO or the API.
- Consider Nextiva vFAX if you want 500 pages at a low overage rate and do not need a free tier or published member counts; Nextiva vFAX lists $9.95 per month for 500 pages with $0.03 overage and sells its HIPAA plan by quote.
FAQ
Does Fax.Plus have a free plan? Yes. The Free plan includes 10 pages in total (not per month), charges $0.20 per page after that, is limited to one member and 30 pages per fax, and does not include a fax number, so it is send-only. Figures are as listed on Fax.Plus' pricing page on 2026-09-12.
Is Fax.Plus HIPAA compliant? Fax.Plus offers HIPAA compliance with a signed BAA on the Enterprise plan only, listed from $79.99 per month on annual billing. Lower tiers do not include a BAA, so a covered entity should not run patient documents through Basic, Premium or Business.
How many users and numbers does the Business plan include? Five members and two dedicated fax numbers included; additional numbers are $4.99 per month each. Business also raises the per-fax cap to 200 pages and lowers overage to $0.05 per page.
Affiliate Disclosure
